Warranty
Two years of cover. Many more of use. Every fform piece comes with a 2-year warranty. If something does not look or feel right, or you are unsure how to care for a finish, get in touch before you try a fix. We would much rather help early.
Our handmade wood product disclaimer
Wood is a living material. Every piece of solid hardwood and natural timber veneer we use carries its own grain, veining and colour variation - no two pieces are identical, and that's exactly the point. Natural movement, expansion and contraction with changes in temperature and humidity is normal and expected. Minor shifts over time are a characteristic of the material, not a defect. We use no man-made composites or substitutes - only real timber, with all the beauty and individuality that comes with it. We recommend keeping timber pieces away from direct heat sources and excess moisture to preserve their finish and form.
Our stone product disclaimer
Stone is one of nature's most individual materials. Veining, colour variation, pitting and surface movement are inherent characteristics of natural stone - each piece is entirely unique and will differ from photography. These are not imperfections; they are what makes the material what it is. Stone surfaces can be susceptible to scratching, staining and chipping if not properly cared for. Avoid harsh chemicals, acidic substances and abrasive cleaners. Use coasters and placemats on stone table surfaces and clean with a soft, damp cloth.
Fragile and high-care items
Some of our pieces - including glass, stone and select finishes - require additional care during use and handling. Please inspect your delivery immediately upon arrival and retain all original packaging until you are satisfied with your piece. Do not attempt to move or assemble large items alone. fform takes no responsibility for damage caused by improper handling, installation or use outside of our care guidelines.